Talk about personalization is everywhere.
But what does it mean for you?
Unpack the trendy topic in this report to find out:
- What personalization looks like in the travel landscape.
- How to use it for better business interactions — meaning happier customers, more money and more referrals.
- What stage of sophistication you’re at. (Hint: even a pen and notepad puts you on the spectrum.)
- How major companies can feel like mom-and-pop shops again, where customers are intimately known and individually cared for.
Let's make it personal.