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Helpful Resources For The Industry

Preparing for Hotel Recovery with
Balanced Revenue Management Decisions

Understand how hoteliers emerge from the current crisis, building on the key lessons learned from the past and articulating a plan for the road to a strong recovery.

We have seen a once-in-a-lifetime near-total stoppage of tourism, owing to travel bans, hotel, and cruise ship quarantines, and grounded flights in many regions of the world.


COVID-19 Impact Newsletter Archive - May 2020

As a global company we constantly look out for indicators and data points that allow us to proactively manage our business, maybe even more so in times of crisis.

For that reason we created a compilation of what we believe are interesting, noteworthy links to news that you may find equally helpful. All this information is publicly available but we thought we pick the ones that are most relevant and organize them by geography for your easy consumption.




We have recently partnered with Hospitality Helps, an organization that connects healthcare and government agencies with hoteliers ready to supply beds in times of need.

Beds are needed as field hospitals, for quarantine, for social distancing, and for our health professionals who are being called into action from all corners of the globe. Click here if you'd like to make your property available for use or to learn more about the program.


Communicating Closures and Updates in the GDS

In these unprecedented times, you may need to temporarily close your hotel or modify the availability of property features such as restaurants and spa services.

This guide will show you how to communicate any changes to the agency and corporate travel community through the Global Distribution Systems (GDS).


Recommendations for Advertising and Communications

You may be wondering how to adjust your advertising, whether or not to even advertise right now, or what messaging is appropriate.

Here are our recommendations for digital advertising and communications.